Return policy
Returns without confusion.
If something is not right, contact us first so we can confirm the next step.
Return eligibility
Returns must be approved before being sent back. Items should be unused, complete and in their original condition with all included parts and packaging where possible.
Return shipping cost
Customers are responsible for return shipping costs unless the item is faulty, damaged in transit or incorrect.
Faulty or incorrect items
If your order arrives faulty, damaged or incorrect, contact us with your order number and photos so we can help resolve it.
Consumer rights
This policy does not limit any rights you may have under applicable consumer law.